Customer Satisfaction Survey

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Please enter the invoice number and store of your last service visit and
for each question below select the rating which best describes your opinion.

If you would like us to contact you about the results of your survey you have
the option of entering your email address in the space provided:

1	2	3	4	5	6

Strongly Disagree					Strongly Agree



Invoice number: Store: Email Address:

1.	Were you treated in a fair, courteous and professional manner?
	1 2 3 4 5 6

2.	Was your vehicle ready by the original time promised?
	1 2 3 4 5 6

3.	Were you satisfied with the explaination you were given of the services performed?
	1 2 3 4 5 6

4.	Were you satisfied with the time it took to complete the transaction?
	1 2 3 4 5 6

5.	Were you given a copy of the completed order/invoice?
	1 2 3 4 5 6

6.	Were you satisfied with the condition in which your vehicle was returned?
	1 2 3 4 5 6

7.	Were you satisfied that our service was completed properly on this visit?
	1 2 3 4 5 6

8.	Were the service providers helpful and polite?
	1 2 3 4 5 6

9.	How satisfied were you with the overall service you received from Coast Tire?
	1 2 3 4 5 6

10.	Would you recommend Coast Tire to others?
	1 2 3 4 5 6

Coast Tire & Auto Service
Real People. Real Service.

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We do our best to provide you with content appropriate to all stores.
For the most up-to-the-minute information, please contact your nearest Coast Tire & Auto Service location.